Body Language Training

This workshop, specialized for non-law enforcement persons, introduces the participant to the world of human communication through the use of body language and other forms of non-verbal communications. Body language can be understood and used to facilitate the effective communication of ideas, directions, assistance and comprehension, as well as to enhance personal safety. Contents include verbal, vocal, and body movement's impact on a message; paralanguage; importance of various spatial relationships; use of personal body language in interviews to improve understanding and compliance; importance of context, congruence, timing, consistency, and reading body language in clusters; indicators of deception; and using body language to maintain a cordial professional conversation.